Shop Info

Entity Details

Trading Name: Chloe Paul Photography
ABN: 91 089 425 184
Location: NSW 2011

 

Payment

We accept online payments by Visa or Mastercard only. We use eWay as our payment gateway.

All international orders​ outside of Australia will be required to send further information to verify their payment by either (a) sending a copy of photo ID for the cardholder (passport, driver's license, or state identification card) to info@chloepaul.com once payment has been made, or (b) sending a copy of a recent monthly card statement for the credit card being used, showing the banks name, the cardholders name and address, and the last 4 digits for this credit card sent to info@chloepaul.com. all other sensitive information may be blocked out.

 

Shipping

We deliver Australia-wide and internationally.

Parcels can be delivered to your home or work address. If you would prefer to sign for your parcel, please request that we use Registered Post before processing your order. In the event no one can sign at your address, the courier will leave a card for you to collect from the nearest Post Office.

Any delivery date or time specified by Chloe Paul Photography is a best estimate only, and we will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.

National: All Australian orders are delivered using Australia Post Express, to ensure that all parcels can be tracked and delivered as quickly as possible. All photographs are printed and framed to order, meaning your parcel will be dispatched within two weeks time of ordering.

International: Please be advised that international orders may require an extra week of processesing once your order is placed. Once your parcel is dispatched, delivery may take anywhere from 3-10 business days - this is a best estimate only. If you would like your parcel to be shipped using international express post, please advise our online store administrator (info@chloepaul.com) after placing your order. As a further payment may be required. Please note that international shipments can incur customs or import duties, taxes or delays once they reach their destination. As the recipient, you are liable for these charges in order to release the shipment. We are unable to estimate what these will be, so it is best that you contact your local office for further information.

Shipping Costs: Within Australia: AUD $15 / New Zealand: AUD $20 / All other countries: AUD $40

 

Returns

We do not accept any return - upon delivery, all sales are final.

 

Privacy Policy

Chloe Paul Photography protects the information provided to us through the website and we are committed to ensuring that your privacy is protected.

Personal information provided to Chloe Paul Photography will remain confidential and will not be disclosed to any outside organisation unless required by law.

Your personal and sensitive information, such as credit card number and expiration date, is protected within the Chloe Paul Photography website using secure encryption technology.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

Terms Of Use

All prices are shown in Australian dollars.

Prices include GST.

Ordering and delivery details must be accurate; any changes may incur additional fees. All additional fees will be notified to the customer prior to delivery.

In the event that your purchase cannot be delivered to the address provided (due to an error in the address details on the order or the recipient is not at the address) a minimum handling fee of $10.00 will be added to the re-delivery charge.

Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire website.

By using this website you are agreeing to all of the Terms of Use, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms Of Use.